Mucheap prides itself on creating unique, quality products tailored to your needs. As a key part of our commitment to a seamless customer experience, we’ve partnered with industry-leading services such as Printful to handle our shipping and fulfillment needs. This way, we can focus on what we do best while ensuring you receive your orders quickly and safely.

Shipping Process:

1. Order Placement: Once you’ve placed an order on our website, your request is sent to our print-on-demand partner, Printful, for fulfillment. They handle everything from printing your chosen design to packaging and shipping your order.
2. Production Time: Our partner will typically process your order within 2-7 business days, depending on the product type and available stock. Rest assured, they’re committed to delivering high-quality items in a timely manner.
3. Shipping Time: Shipping times vary depending on the destination and the shipping method you choose at checkout. Here’s a general breakdown of shipping times:

• Standard Shipping (USA): 3-5 business days
• Standard Shipping (International): 10-30 business days
• Expedited Shipping (USA): 1-3 business days
• Expedited Shipping (International): Varies by destination

Please note that these time frames are estimates and may be subject to change during peak seasons, holidays, or due to unforeseen circumstances.

Shipping Costs:

Shipping costs depend on the shipping method you choose, the destination, and the weight of your order. You’ll be able to see the calculated shipping cost at checkout before finalizing your purchase.

Tracking Your Order:

Once your order has been shipped, you’ll receive an email with a tracking number to monitor your package’s progress. Please allow 24-48 hours for the tracking information to update.

International Shipping:

We’re proud to offer international shipping to customers around the globe. Please note that customs fees, import taxes, and other charges may apply to international orders. These charges are the customer’s responsibility and are not included in the shipping cost.

If you have any questions or concerns about your order please don’t hesitate to contact our customer support team at [email protected] or through our Contact Us page. We’re here to help and ensure you have a fantastic shopping experience!